{"id":4707,"date":"2022-03-18T14:10:55","date_gmt":"2022-03-18T13:10:55","guid":{"rendered":"https:\/\/touchpoints.eu\/glossar\/uebertragungsmittel\/"},"modified":"2022-03-18T14:10:55","modified_gmt":"2022-03-18T13:10:55","slug":"uebertragungsmittel","status":"publish","type":"encyclopedia","link":"https:\/\/touchpoints.eu\/en\/glossar\/uebertragungsmittel\/","title":{"rendered":"\u00dcbertragungsmittel"},"content":{"rendered":"<p>Ist urspr\u00fcnglich die anglo-amerikanische Bezeichnung einer Person in einem Call Center, die inbound oder outbound Telefonate f\u00fchrt. Wenn man so will, handelt es sich hier um das &#8220;\u00dcbertragungsmittel&#8221; Mensch. Wird auch verwendet, um die in Software gegossene &#8220;Intelligenz&#8221; automatisch ablaufender Prozesstrigger zu umschreiben. \/Ein Suchprogramm, das nach den Vorgaben des Nutzers das Internet nach Begriffen durchsucht (z. B. Preis).    auch     Englische Bezeichnung einer Person, die in einem Call Center inbound oder outbound Telefonate im Auftragsverh\u00e4ltnis f\u00fchrt.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00dcbertragungsmittel<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","class_list":["post-4707","encyclopedia","type-encyclopedia","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00dcbertragungsmittel - Touchpoints<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/touchpoints.eu\/en\/glossar\/uebertragungsmittel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00dcbertragungsmittel - Touchpoints\" \/>\n<meta property=\"og:description\" content=\"\u00dcbertragungsmittel\" \/>\n<meta property=\"og:url\" content=\"https:\/\/touchpoints.eu\/en\/glossar\/uebertragungsmittel\/\" \/>\n<meta property=\"og:site_name\" content=\"Touchpoints\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/touchpoints.eu\\\/en\\\/glossar\\\/uebertragungsmittel\\\/\",\"url\":\"https:\\\/\\\/touchpoints.eu\\\/en\\\/glossar\\\/uebertragungsmittel\\\/\",\"name\":\"\u00dcbertragungsmittel - 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