{"id":4432,"date":"2022-03-18T14:10:32","date_gmt":"2022-03-18T13:10:32","guid":{"rendered":"https:\/\/touchpoints.eu\/glossar\/post-sales\/"},"modified":"2022-03-18T14:10:32","modified_gmt":"2022-03-18T13:10:32","slug":"post-sales","status":"publish","type":"encyclopedia","link":"https:\/\/touchpoints.eu\/en\/glossar\/post-sales\/","title":{"rendered":"Post Sales"},"content":{"rendered":"

Synonym zu After Sales zu sehen. Versteht sich als die Phase nach dem Verkauf eines Produktes oder einer Dienstleistung an den Kunden. Betreuung des Kunden, Cross Selling und Up Selling Angebote erstellen und CRM als Dachbegriff f\u00fcr die gesamte Betreuungsphase sind in diesem Zusammenhang oft erw\u00e4hnt. auch Synonym zu After Sales zu sehen. Versteht sich als die Phase nach dem Verkauf eines Produktes oder einer Dienstleistung an den Kunden. Dabei wird der Kunde betreut, Cross-Selling- und Up-Selling-Angebote erstellt. Ziel ist es, dem Kunden zu zeigen, dass er auch nach einem get\u00e4tigten Kauf f\u00fcr das Unternehmen wichtig ist. Nebenbei kann dem Kunde eventuell auch ein weiteres Produkt verkauft werden.<\/p>\n","protected":false},"excerpt":{"rendered":"

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