{"id":3836,"date":"2022-03-18T14:09:44","date_gmt":"2022-03-18T13:09:44","guid":{"rendered":"https:\/\/touchpoints.eu\/glossar\/customer-service-system\/"},"modified":"2022-03-18T14:09:44","modified_gmt":"2022-03-18T13:09:44","slug":"customer-service-system","status":"publish","type":"encyclopedia","link":"https:\/\/touchpoints.eu\/en\/glossar\/customer-service-system\/","title":{"rendered":"Customer Service System"},"content":{"rendered":"<p>System zur Servicesteuerung und Serviceunterst\u00fctzung. Neben der Zuteilung der Auftr\u00e4ge f\u00fcr den Kundendienst, meist auch ein Help Desk zur Beantwortung der h\u00e4ufigsten Kundenprobleme.    auch     System, das zur Unterst\u00fctzung und Steuerung des Services dient. Darin wird die Zuteilung der Auftr\u00e4ge f\u00fcr den Kundendienst bestimmt und es dient meist auch als Help Desk zur Beantwortung der h\u00e4ufigsten Kundenprobleme.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Service System<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","class_list":["post-3836","encyclopedia","type-encyclopedia","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service System - Touchpoints<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/touchpoints.eu\/en\/glossar\/customer-service-system\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service System - Touchpoints\" \/>\n<meta property=\"og:description\" content=\"Customer Service System\" \/>\n<meta property=\"og:url\" content=\"https:\/\/touchpoints.eu\/en\/glossar\/customer-service-system\/\" \/>\n<meta property=\"og:site_name\" content=\"Touchpoints\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/touchpoints.eu\\\/en\\\/glossar\\\/customer-service-system\\\/\",\"url\":\"https:\\\/\\\/touchpoints.eu\\\/en\\\/glossar\\\/customer-service-system\\\/\",\"name\":\"Customer Service System - 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